What is Informed Delivery?

Informed Delivery is a unique and innovative service offered by the United States Postal Service (USPS) that provides customers with a digital preview of their incoming mail. This service allows users to view grayscale images of the front of letter-sized mailpieces, including envelopes and postcards, before they are delivered to their physical mailbox.


To sign up for Informed Delivery, individuals need to create a USPS account and verify their identity. Once registered, users receive daily email notifications with images of the mailpieces scheduled for delivery to their address. Additionally, the Informed Delivery dashboard on the USPS website allows users to see a digital mailbox and track the status of packages.

Informed Delivery offers several benefits to users, including enhanced security and awareness of incoming mail. By previewing images of their mail, recipients can identify and track important documents or packages, helping them stay informed and plan accordingly.

Moreover, Informed Delivery serves as a valuable tool for those who may be away from home frequently or have concerns about the security of their mail. The digital preview feature allows users to monitor their mail remotely, providing peace of mind and reducing the risk of theft or unauthorized access.

In summary, Informed Delivery is a forward-thinking service that leverages technology to enhance the customer experience with the USPS. By offering a digital preview of incoming mail, it provides convenience, security, and a new level of awareness for individuals seeking to stay connected with their postal deliveries.


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